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4px;font-size:14px}.ticket-copy p{color:#748095;text-overflow:ellipsis;white-space:nowrap;margin:0;font-size:11px;overflow:hidden}.ticket-copy footer{color:#9ba4b2;margin-top:11px;font-size:9px}.loading-list{color:#758095;justify-content:center;align-items:center;gap:10px;height:160px;font-size:13px;display:flex}.crm-detail{min-width:0;overflow-y:auto}.crm-detail .thread-heading{display:none}.crm-detail .message-list{min-height:300px;max-height:none}.operator-actions{border-bottom:1px solid var(--line);align-items:center;gap:15px;padding:18px 22px;display:flex}.operator-actions>div{margin-right:auto;display:grid}.operator-actions label,.operator-actions span{color:#9099a8;letter-spacing:.7px;text-transform:uppercase;font-size:9px;font-weight:800}.operator-actions b{margin-top:3px;font-size:13px}.operator-actions small{color:#8a94a4;font-size:10px}.operator-actions>button{border:1px solid var(--line);color:#4e5a70;background:#fff;border-radius:10px;min-height:38px;padding:0 12px;font-size:11px;font-weight:800}.operator-actions>button:disabled{color:#8a94a4;background:#f6f7f9}.operator-actions label{gap:4px;display:grid}.operator-actions select{text-transform:none;height:38px;padding:0 27px 0 10px;font-size:11px;font-weight:800}.crm-empty-detail h2{color:#344056;margin:17px 0 2px;font-size:20px}.crm-empty-detail p{margin:5px 0;font-size:13px}.mobile-back{display:none}@media (max-width:900px){.site-header{padding:0 20px}.site-header nav{display:none}.site-header .logo{margin-right:auto}.support-layout{grid-template-columns:1fr;gap:30px}.contact-card{margin:0;position:static}.ticket-workspace{grid-template-columns:330px 1fr}.crm-shell{grid-template-columns:76px 1fr}.crm-sidebar{align-items:center;padding-inline:12px}.crm-sidebar .logo>span:last-child,.crm-sidebar nav a:not(.active),.crm-sidebar nav button{font-size:0}.crm-sidebar nav b{display:none}.crm-sidebar nav span{font-size:18px}.crm-profile button,.crm-profile div{display:none}.crm-main{padding:24px 20px}.crm-workspace{grid-template-columns:minmax(285px,38%) 1fr}.crm-metrics{display:none}}@media (max-width:680px){.site-header{height:66px}.account-button b,.site-header .logo small{display:none}.account-button{padding-right:4px}.hero{min-height:335px;padding:67px 18px 56px}.hero h1{font-size:44px}.hero p{font-size:16px}.search-box{min-height:56px}.search-box kbd{display:none}.new-ticket-card,.support-layout,.tickets-section{width:min(100% - 28px,1180px)}.support-layout{padding-block:48px 62px}.section-heading{align-items:start}.section-heading h2{font-size:25px}.section-heading>span{display:none}.category-row{flex-wrap:nowrap;padding-bottom:4px;overflow-x:auto}.category-row button{flex:none}.faq-list article>button{grid-template-columns:35px 1fr 18px;gap:11px;padding:16px}.faq-list article>p{margin:-1px 18px 18px 62px;font-size:14px}.contact-card{padding:28px 24px}.new-ticket-card{padding:24px 18px}.ticket-form-grid{grid-template-columns:1fr}.ticket-form-grid .full{grid-column:auto}.form-footer>button{flex:1}.tickets-section>.section-heading{padding-top:42px}.ticket-workspace{min-height:0;display:block}.ticket-list{border-right:0}.ticket-workspace.has-selection .ticket-list{display:none}.thread-heading{padding:18px}.message-list{max-height:none;padding:18px}.message{max-width:90%}.reply-box{padding:18px}.reply-actions{flex-direction:column;align-items:stretch}.reply-actions .primary-button{width:100%}body>main>footer{flex-wrap:wrap;padding:24px}body>main>footer p{display:none}.crm-shell{display:block}.crm-sidebar{border-right:0;border-bottom:1px solid var(--line);flex-direction:row;width:100%;height:64px;padding:0 16px;position:static}.crm-sidebar .logo>span:last-child{display:none}.crm-sidebar nav{margin:0 0 0 auto}.crm-sidebar nav a{display:none}.crm-sidebar nav button{justify-content:center;width:42px;padding:0}.crm-profile{border:0;margin:0 0 0 10px;padding:0}.crm-main{padding:20px 14px}.crm-header{margin-bottom:18px}.crm-header h1{font-size:28px}.crm-toolbar>button{display:none}.filter-tabs{overflow-x:auto}.filter-tabs button{flex:none}.crm-workspace{height:auto;min-height:calc(100dvh - 238px);display:block}.crm-ticket-list{border:0}.crm-empty-detail,.crm-workspace.detail-open .crm-ticket-list{display:none}.mobile-back{border:0;border-bottom:1px solid var(--line);color:#6552c6;text-align:left;background:#fff;width:100%;height:42px;padding-left:18px;font-size:12px;font-weight:800;display:block}.operator-actions{flex-wrap:wrap;align-items:start}.operator-actions>div{width:100%}.operator-actions>button,.operator-actions>label{flex:1}.operator-login section{padding:30px 22px}}